Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please read the following return and refund conditions carefully.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 7 days of delivery. We will arrange a replacement or a refund where appropriate.

To process your request, please email us at info@wemetatabar.shop

Your order number

A brief description of the issue

Clear photos of the item and packaging

Once approved, we will provide instructions for the return (if required) or send your replacement.

Change of Mind

We do not currently offer refunds or returns for change of mind. Please make sure all details, including shipping information and product selection, are correct before placing your order.

Return Conditions

Items must be unused and in their original packaging (if a return is required)

All return requests must be made within 7 days of receiving your order

Return postage costs (if applicable) are the responsibility of the customer unless the item is faulty or incorrect

Refunds

Once your return is received and inspected (if a return is necessary), we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5 to 10 business days.

If you have any questions about our return or refund process, please contact us at info@wemetatabar.shop. We’re here to help.