Shipping policy

Shipping Policy

We aim to get your order to you as quickly and efficiently as possible. Below you'll find our shipping rates, estimated delivery times, and everything else you need to know.

All orders are processed and dispatched within 1 to 3 business days.

All prices are listed in Australian Dollars (AUD). If you're shopping from outside Australia, your bank or card provider will convert this to your local currency at checkout, based on their current exchange rate.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with a tracking number and a link to follow your parcel's journey. Please allow up to 24 hours for tracking information to update.

Returns

We want you to love your purchase. If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and we'll happily arrange a replacement or refund.

We don't currently accept returns for change of mind, so please double-check your order details before checking out.

Shipping Rates

Australia
Standard – $10.00 AUD | 3–8 business days after dispatch
Express – $15.00 AUD | 1–4 business days after dispatch

Delivery times may vary depending on your location and any postal delays.

International

Austria – Standard $13.00 AUD | 6–13 business days

Belgium – Standard $12.00 AUD | 5–10 business days — Express $18.00 AUD | 3–9 business days

Canada – Standard $13.00 AUD | 5–10 business days

Czechia – Standard $14.00 AUD | 7–13 business days

Denmark – Standard $12.00 AUD | 7–15 business days — Express $16.00 AUD | 5–13 business days

Finland – Standard $12.00 AUD | 4–9 business days — Express $17.00 AUD | 5–11 business days

France – Standard $12.00 AUD | 4–12 business days — Express $15.00 AUD | 4–10 business days

Germany – Standard $10.00 AUD | 6–11 business days — Express $15.00 AUD | 4–9 business days

Ireland – Standard $13.00 AUD | 6–13 business days — Express $18.00 AUD | 7–8 business days

Italy – Standard $12.00 AUD | 5–11 business days — Express $15.00 AUD | 4–10 business days

Netherlands – Standard $12.00 AUD | 6–10 business days — Express $15.00 AUD | 3–7 business days

New Zealand – Standard $13.00 AUD | 4–9 business days

Poland – Standard $10.00 AUD | 5–11 business days — Express $13.00 AUD | 4–10 business days

Portugal – Standard $14.00 AUD | 5–12 business days

Spain – Standard $12.00 AUD | 5–12 business days — Express $14.00 AUD | 4–10 business days

Sweden – Standard $10.00 AUD | 8–15 business days — Express $14.00 AUD | 5–13 business days

Switzerland – Standard $14.00 AUD | 5–10 business days

United Kingdom – Standard $9.00 AUD | 6–10 business days — Express $15.00 AUD | 3–6 business days

United States – Standard $9.00 AUD | 5–11 business days — Express $14.00 AUD | 4–9 business days

Good to Know

International orders may be subject to customs fees, import duties, or taxes. These are the customer's responsibility and aren't included in our shipping rates.

Delivery estimates may shift due to customs delays, public holidays, or unforeseen courier issues.

Tracking details will be sent once your order has shipped.

For any shipping or return questions, reach out to us at info@wemetatabar.shop